Trouble with an online shop?
We solve the problem for you!

EHI Geprüfter Online-Shop, the EMOTA Trustmark partner in Germany, helps online-shoppers: fast, straightforward, free of charge.

Shop online in more than 650 Shops certified with the EHI- and EMOTA Trustmark

You have a complaint? Fill out the form and we will get in touch with you!

complaint card

complaint card

You need more information about the trustmark and our services for consumers? Visit or call us: +49-221-57993701